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Use case

Local goods exchange — Click & Collect, reimagined.

Pick up products purchased online easily and conveniently — even outside regular opening hours. Retailers deliver goods directly themselves or use sustainable logistics partners — customers pick up flexibly.

New solutions for local goods handover

By depositing goods in smart pickup stations, retailers enable their customers to pick up products bought online easily and conveniently — even outside regular opening hours. Retailers on site or nearby can deliver the goods themselves. Retailers further away use sustainable, alternative logistics providers integrated into our solution.

Key benefits at a glance

More revenue through independence from opening hours, lower shipping costs through self-delivery, and a flexible pickup experience for end customers.

More revenue

Additional business through independence from opening hours

Cost savings

Self-delivery saves shipping costs and is better for the environment

Flexible pickup

Customers collect orders quickly, on their own schedule

Logistics integration

Connect sustainable last-mile providers

How it works

The process is shop-system-agnostic and can also be handled manually for phone or email orders.

  1. Choosing the delivery method: When ordering in the online shop, the customer selects Click & Collect and the preferred pickup station.

  2. Locker booking: The shop system (or the retailer manually) books a compartment of suitable size.

  3. Deposit: The order is brought from the warehouse or store to the pickup station and securely deposited.

  4. Notification: As soon as the order is in the smart locker, the customer is notified and picks up flexibly.

  5. Secure handling: Authenticated access, protected transaction data, sender notification on pickup.

  6. Reporting and analytics: Comprehensive reporting and analytics.

Branchen

In welcher Branche möchten Sie das einsetzen?

Get in touch.

We'll show you how Click & Collect can work at your location or as a multi-retailer solution via kolula STATION.

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